Privacy & Security

499net Privacy Policy — Your Data, Our Responsibility

We believe your personal data belongs to you alone. From the moment you register with 499net, we treat every piece of your information with the utmost care. This Privacy Policy clearly explains what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
Your Data Is Never Sold
Your data is never sold to third parties
1

Introduction

499net— welcome to 499net. We are a trusted online Sports Betting and gaming platform in Bangladesh. Your privacy is one of our highest priorities. This Privacy Policy explains how 499net What information we collect, how it is used, and the steps we take to keep your data safe.

When you 499net— whether registering, logging in, placing bets, or using any of our services — you are considered to have agreed to this Privacy Policy. Please read it carefully before using our services.

We never sell your personal information to third parties, nor do we share it unnecessarily. 499netThe privacy policy has been developed in accordance with applicable data protection laws in Bangladesh and international standards.

Our core commitment: Your data is used solely to provide you with a better experience — it will never be sold or misused.


2

What Information We Collect

499net Two types of information are collected: what you provide directly, and what is generated automatically as you use the platform.

Information You Provide Directly:

  • Name, mobile number, and email address (collected at registration)
  • National ID or passport number (collected during KYC verification)
  • Date of birth (for age verification)
  • Payment account details (Mobile Pay, Nagad, Rocket number)
  • Bank account details (where applicable)
  • Messages or complaints sent to the support team

Automatically collected information:

  • Device information (model, operating system, browser)
  • IP address and approximate location
  • Login time and session details
  • Betting History & Transaction Records
  • Browsing behavior collected through cookies and tracking technologies
Data Type Purpose of Collection Mandatory?
Mobile Number Account Verification & OTP Yes
National ID KYC & Age Verification For withdrawals
Payment information Deposits & Withdrawals Yes
IP address Fraud Prevention Automatic
Betting history Account Records & Dispute Resolution Automatic

3

How Your Information Is Used

499net Your data is used only for specific, legitimate purposes — never beyond what is necessary. Here is a clear breakdown of how your information is used:

  • Account Management: To verify registration and login, and to ensure account security.
  • Service Delivery: To manage betting features, payment processing, and withdrawals.
  • KYC Verification: To meet legal obligations and prevent access by minors.
  • Customer Support: To resolve your issues and manage support tickets.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Promotional Communications: To notify you of bonuses, offers, and important updates (you can opt out at any time).
  • Service improvement: To analyze usage patterns and improve the platform.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time from your account settings. Please note that essential account-related messages cannot be turned off.


4

Data Retention & Periods

499net Your data is stored on secure servers protected by industry-standard encryption and firewalls. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration your account is active, and up to 5 years after it is closed.
  • Financial Transaction Records: Up to 7 years as required by law.
  • KYC Documents: Up to 5 years after account closure.
  • Support Contact: Up to 2 years after the issue is resolved.
  • Cookie Data: At the end of the session or after a maximum of 1 year.


5

Data Sharing Policy

499net Your personal information is never sold to advertisers or third parties. However, limited data may be shared in specific circumstances:

  • Payment providers: Mobile Pay, Nagad, Rocket, or bank — only the information necessary to process your transaction.
  • Technology partners: With service providers we work with to operate the platform, under strict confidentiality agreements.
  • Law enforcement agencies: Data may be disclosed under a court order or legal obligation.
  • Fraud Prevention Agencies: To assist in investigations related to money laundering or cyber fraud.

Important: Other than the reasons stated above 499net Your information is never shared with third parties. Our partners are also held to the same privacy standards.


6

Cookies Policy

499net We use cookies to enhance your browsing experience. Cookies are small text files stored on your device. The types of cookies we use:

  • Essential cookies: Required for login sessions and security — these cannot be disabled.
  • Functional cookies: To remember your preferences and settings.
  • Analytics Cookies: Used to understand how the site is used — you can opt out.
  • Marketing Cookies: To show you relevant offers — you can opt out at any time.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.


7

Your Data Rights

499netEvery user registered with us has full control over their personal information. Your rights are outlined below:

Right to Access

You can submit a request to find out what information we hold about you.

Right to Rectification

You can request that any inaccurate or outdated information be corrected.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to restrict processing

You may request that your data no longer be used for specific purposes.

Right to Data Portability

You can request a copy of your information in an easy-to-read format.

Right to Object

You may object to the use of your data for marketing or analytics purposes.

To exercise any of these rights, please support@499net.biz— email us. We typically respond within 30 business days.


8

Security Measures

499net We use industry-standard technology and processes to keep your data secure. Our security framework includes:

  • 256-bit SSL encryption: All data transfers across every page of the site are encrypted.
  • Two-factor authentication (2FA): OTP verification is required at login.
  • Firewall & DDoS Protection: Server-level attack prevention measures.
  • Regular Security Audits: Periodic audits conducted by third-party experts.
  • Restricted Access: Only authorized personnel may access specific data.
  • Encrypted Data Storage: All sensitive data stored on our servers is encrypted.

That said, no one can guarantee complete security on the internet. You also play a part — use a strong password, never share it with anyone, and report anything suspicious to us immediately.


9

Child Protection Policy

499net Strictly not for anyone under 18. We do not knowingly collect information from minors. If we become aware that a minor has accidentally created an account:

  • The account will be closed immediately.
  • All collected data will be securely deleted.
  • Related transactions will be cancelled.

If you become aware that a minor is 499net using the platform, please support@499net.biz— let us know.

18+ Only: All 499net services are strictly for users aged 18 and above. Age is verified at registration and confirmed through identity documents during the KYC process.


10

Privacy Policy Updates

499net 499net may update this privacy policy when necessary. If changes are made:

  • The "Last Updated" date at the top of this page will reflect any changes.
  • For significant changes, a notification will be sent to your registered mobile number or email.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

We recommend revisiting this page every few months. If you do not agree to an updated policy, you always have the option to close your account.


11

Contact Us

For any questions, requests, or complaints regarding the privacy policy, please contact us:

For requests to access, correct, or delete your data, we typically respond within 30 business days. For urgent security matters, we aim to respond within 24 hours.

Our Commitment

499net believes transparency and trust are the foundation of a sustainable business. Every piece of information you share with us is treated as a responsibility — protected with the utmost care. If you have any privacy concerns, don't hesitate to reach out.

499net's Commitment to Data Protection

We don't just follow the rules — we genuinely respect your privacy.

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. Third parties can never access or read your data.

KYC Verification Process

Your identity verification documents are stored with the highest level of security and can only be accessed by authorized staff for limited purposes.

Fraud Prevention Measures

Real-time monitoring and AI-powered systems detect and block suspicious activity instantly.

Your Data, Your Control

Manage marketing notifications, view your data, or request deletion at any time from your account settings.

Data is never sold

499net never sells your personal information to advertisers or any third party — this is a core commitment.

Transparent Policy in Bengali

Instead of complex legal language, all policies are written in plain Bengali so every user stays informed about their rights.

Privacy FAQs

Here are answers to our most frequently asked questions.

No, never. 499net does not sell your personal information to any advertisers or third parties. Only limited data is shared with specific parties strictly for payment processing and legal compliance.

Retention periods vary by data type. Account information is kept for as long as your account is active and up to 5 years after closure; financial records are retained for up to 7 years. After the applicable period, data is securely deleted.

Yes. Unless required by law, you can request deletion of your data at any time. Email us at support@499net.biz and we will act within 30 business days.

Yes. Your Mobile Pay, Nagad, or bank details are secured with 256-bit SSL encryption. This information is only shared with the relevant payment gateway to process transactions, and full card numbers or PINs are never stored.

Log in to your account, go to "Notification Settings," and turn off marketing communications. Alternatively, click the "Unsubscribe" link at the bottom of any promotional email. Essential account messages cannot be disabled.

Join a Safe & Transparent Platform

Play with confidence — your data is safe with 499net. Enjoy the best betting and gaming experience without worry.

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